You can clear the download history to see if this resolves download issues. See Resetting preferences for more information. If you'd rather just reset all Firefox preferences to the default values, you can delete (or rename) the prefs.js file in your Firefox profile folder or use the Safe Mode option, "Reset all user preferences to Firefox defaults". You can then change back to your preferred download folder settings, if you wish, in your Firefox options/preferences. Scroll through the list ( or type browser.download in the Filter box) and reset any of the following preferences that have a user set status (right-click on the preference and click "Reset"): If you still have problems you can restore the default Firefox download folder settings as follows:Įnter about:config in the address bar. For example, if "Always ask me where to save files" is selected, select "Save files to" and choose a download folder, then go back and re-select "Always ask me where to save files".
The solution may be as simple as choosing a different download folder, then going back and re-selecting your preferred download settings in Firefox Tools -> Options under "General / Downloads" ("Main / Downloads" in Firefox 3.5). Symptoms would include "File - > Save Page As" and the "Save Image As" and "Save Link As" right-click context menu options not functioning or nothing downloading when you select the "Save" option in the Firefox "Opening" dialog box Instead of choosing a download folder you can try resetting the preference in about:config (see below).įirefox may have lost track of which folder to use for the download directory. Note: In cases where the "Ask me where to save files" option has been selected, the problem may be related to the last-selected download folder. To choose a different download folder, go to " Tools -> Options" and under "General / Downloads" ("Main / Downloads" in Firefox 3.5), select "Save files to" (if not already selected) and click the "Browse" button ("Choose" button on Mac OS X). If downloads fail or if Firefox hangs downloading files it may be related to the download location for example, the download folder may contain a lot of images, may be corrupt or inaccessible or the folder may no longer exist. Choose a different download folderįirefox will automatically download files to a default location (e.g., to the Desktop or, depending on your operating system, to a special "Downloads" folder) unless you've selected a different download folder or you've set Firefox to ask where to save every file.
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